System Support Officer (HQ)

A mixed IT and admin post. About half the job is classic IT support for the headquarters; the rest is keeping records, rosters, vendor bills and official correspondence in order.

IT duties

• Troubleshoot desktops, laptops, printers, scanners and other devices.
• Install and configure software, and keep network downtime low.
• Work with outside IT vendors and keep the hardware and software inventory.

Office duties

• Prepare duty rosters and draft and dispatch official correspondence.
• Maintain files, memos and expense records; process vendor bills.
• Manage office supplies and report on IT and admin spending.

Who qualifies

• 16 years of education in computer science, IT, software engineering or a related discipline.
• 2 years of IT implementation, networking or software development experience.
• Age 22 to 55.

About the advertisement

PERA was set up under the Punjab Enforcement and Regulation Act, 2024. These posts are filled under the PERA (Appointment and Conditions of Service for Contractual Employees) Regulations, 2026, on the Special PERA Pay Package (SPPP), which is negotiable, for an initial three years that can be extended on satisfactory performance.

General instructions

• Apply online only, through the Punjab Job Portal, with all educational, experience and other documents uploaded. Incomplete applications are not considered.
• Applicants already in government, semi-government or autonomous service must apply through proper channel with a No Objection Certificate (NOC).
• Only shortlisted candidates are called for the test or interview, and no TA/DA is paid.
• Successful candidates get a provisional offer letter, subject to verification of degrees, experience certificates, NOC and antecedents.
• Canvassing or submitting false documents leads to disqualification at any stage.
• Experience in a private firm counts only if the firm is registered with the SECP, the Registrar of Firms or another public-sector regulator.
• The portal asks for a domicile certificate for these posts. Punjab residents can request one at home through the government's Dastak service (call 1202 or use the Dastak app).