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Chief Citizen Experience Officer

Last date
9 November 2026
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1
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At a glance

Pakistan Digital Authority is hiring for Chief Citizen Experience Officer with 1 post in Islamabad. The post is graded Grade-13. Minimum qualification: Bachelor's (14 years). Apply by 9 November 2026.

Chief Citizen Experience Officer (Grade-13, contract) at the Pakistan Digital Authority, Islamabad: Leads the Authority's citizen experience strategy and the redesign of end-to-end public service journeys across institutions. Bachelor's degree and 15 years' experience; age up to 55.

Leads the Authority's citizen experience strategy and the redesign of end-to-end public service journeys across institutions.

Eligibility

  • Bachelor's degree in human-computer interaction, service design, design, psychology, social sciences or public policy; a master's is preferred.
  • At least 15 years of progressively responsible experience in citizen or customer experience, service design or human-centred transformation, including senior leadership.
  • Age up to 55.

How to apply

  1. Create or sign in to your account on the National Jobs Portal (njp.gov.pk).
  2. Open the job and press Login to Apply.
  3. Apply by 9 November 2026.
Go to the official application page

Important dates

  1. Advertised

  2. Last date to apply

General instructions Shared by all 6 jobs in this advertisement

About this recruitment

Six senior contract posts at the Pakistan Digital Authority, each needing 15 years of experience. Qualifications must meet the Authority's recognition and equivalence rules.

Other posts in the same advertisement

PDA advertised 6 roles together, with one last date for all of them.

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