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Meezan Bank logo Meezan Bank 17 days left

Team Leader Social Care Unit

Last date
13 November 2026
Posts
1
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At a glance

Meezan Bank is hiring for Team Leader Social Care Unit with 1 post in Karachi. Minimum qualification: Bachelor's (14 years). Apply by 13 November 2026.

Team Leader of Meezan Bank's Social Care Unit in Karachi: leads the team that handles customer complaints on social media and tracks it against SLAs and response times. Four to seven years' experience.

Leads the social care team so that replies on the bank's social channels are quick, consistent and accurate. Handles escalations and sensitive interactions, monitors the team against SLAs, KPIs, response times and quality standards, and passes trends from customer feedback to the teams concerned.

Eligibility

  • Bachelor's degree in Marketing, Communications, Media Studies or a related field, preferably a master's, from an HEC-recognised university.
  • Four to seven years' relevant experience.
  • A qualification in Islamic finance is an advantage.

Skills

  • Team leadership, coaching and performance management.
  • Escalation management and reporting.

How to apply

  1. Open the job on Meezan Bank's careers site and press Apply.
  2. Sign in or register with your email address, then complete the candidate profile and upload your CV.
  3. Submit before the last date; the bank contacts shortlisted candidates.
Go to the official application page

Important dates

  1. Advertised

  2. Last date to apply

General instructions Shared by all 3 jobs in this advertisement

About this recruitment

Three posts in the Social Care Unit, which answers customers on the bank's social media channels, part of the Service Quality Department at head office in Karachi.

Other posts in the same advertisement

Meezan Bank advertised 3 roles together, with one last date for all of them.

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